Service Industry Transformation Programme

This programme aims to support lifestyle sector enterprises in their transformation efforts and to uplift organisational capabilities in innovation, job redesign and manpower planning.

The Service Industry Transformation Programme (SITP) is an initiative under the Lean Enterprise Development (LED) Scheme. SITP seeks to help enterprises in the lifestyle sectors become more productive and manpower-efficient.

Under SITP, participants will first undergo classroom training, which will provide them with a foundation of key concepts. Thereafter, there will be on-site training and workplace mentorship when they will choose the focus area of their project, either in the Digitalisation or Service Design track. Companies may also choose to embark on a second project (of a different track) upon completion of the first project.


Singapore Productivity Centre (SGPC) is the appointed Programme Partner to administer SITP. You will receive the following benefits, provided the corresponding requirements are met:

Program fee

• Standard rate – up to 70% course fees funding for non-SMEs

• Enhanced rate – up to 90% course fees funding for SMEs


All companies from the lifestyle sectors (i.e. Food Services, Retail, Hotel, MICE, Attractions, Tour & Travel) that are legally registered or incorporated in Singapore, with a Unique Entity Number (UEN) registered with ACRA are eligible to apply.

Only Singapore Citizens and Singapore Permanent Residents employed under the company are eligible to attend the programme. Employers need to bear the nett fee and GST payable.

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